For Shops
Build or optimize your suspension service department.
Stop outsourcing the work your customers are already paying for. We train your techs, document your workflows, and back you up when the weird stuff rolls in the door.
Why shops work with us
Capture suspension revenue.
Keep your customers in-house.
Capture the
revenue
Suspension service is high-margin work your customers are already paying someone for. Keep it in-house.
Train techs
faster
Service manuals are a maze. We compress the learning curve so your team is confident on the bench.
Ongoing tech
support
À la carte expert support for the weird ones. Your techs don't lose a day to the YouTube rabbit hole.
Pro app features
coming soon
Service write-ups, customer reminders, repair tracking, and a directory listing for full-package partners.
Service Training
Four tiers, your pace.
Start where you are. Scale when you’re ready. Each tier builds on the last — from basic fork service for shops new to suspension, all the way to expert tuning for the most critical riders.
Forks and basic shocks. For shops getting into mountain bike service.
Forks, shock damper service, seatposts. For shops elevating beyond basic offerings.
Advanced rear shock work, bleed machines, nitrogen charging. Light tuning.
Expert-level service and custom tuning. Be the local resource for critical riders.
Also available: À la carte support for shops already running a department, and in-shop seminars for your customers.
Let's build something
Whether you're starting from zero
or scaling up — we'll figure it out together.
Tell us about your shop and where you want to take your suspension service department.