Overview

Our Tier VI level Service is for the shop that wants to be the resource in your town for dialing in suspension for the most critical of riders. This package allows your techs to follow our proven process to improve the ride quality beyond that of just service and get your customers STOKED on the best possible ride quality while also increasing average service ticket prices.

Quick Info

  • Level Expert level service and tuning of most components
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What you get for your shop

  • Tooling Lists
  • Custom tooling options from Suspension Outpost
  • Initial inventory lists
  • Annotated service manuals for common repairs
  • Training: Selling suspension service and custom tuning
  • Training: Fork, shock, seatpost service and tuning
  • Training: Advanced techniques
  • Increased service and tuning revenue

Other Tiers

A la carte, As you go support

Our "as you go" support package gives an extra level of suspension support to your team, allowing them to chat with our pro's on odd ball issues only when they arise. Keeping costs low, and ensuring your techs don't get stuck in a drawn-out repair. Skip the youtube nonsense and get the repair done on time.
  • A La Carte

Tier I – Shop Service

Our Tier 1 package is for shops who are just getting into the world of mountain bike service offerings. All around shops, seasonal shops, road and commuter focused shops, college campus shops, etc. can now confidently navigate the complex service manuals and offer the high margin suspension offerings.
  • Fork and Basic Shock

Tier II – Shop Service

Our Tier II Suspension Service Package is for the shop that wants to elevate their basic mountain bike suspension service offerings for their customers. We train you on all the common repairs for major manufacturers -short of a bleed machine, and increase revenue for your shop and keep more items in house.  
  • Fork, Shock Damper Service, Seatposts
cane creek shock service

Tier III – Shop Service

Our Tier III service is for the shop ready to take on more complicated rear shock work, including bleed machines and nitrogen charging for rear shocks. This advanced training program gets your technicians up to speed on a larger array of manufacturers with us as your guide along the way to conquer odd ball issues and light shim stack, damper, airspring, and valving tunes .  
  • Advanced Fork, Shock, & Seatpost