Tier I – Shop Service

Our "as you go" support package gives an extra level of suspension support to your team, allowing them to chat with our pro's on odd ball issues only when they arise. Keeping costs low, and ensuring your techs don't get stuck in a drawn-out repair. Skip the youtube nonsense and get the repair done on time.

Our Tier 1 package is for shops who are just getting into the world of mountain bike service offerings. All around shops, seasonal shops, road and commuter focused shops, college campus shops, etc. can now confidently navigate the complex service manuals and offer the high margin suspension offerings.

Our Tier II Suspension Service Package is for the shop that wants to elevate their basic mountain bike suspension service offerings for their customers. We train you on all the common repairs for major manufacturers -short of a bleed machine, and increase revenue for your shop and keep more items in house.  

Our Tier III service is for the shop ready to take on more complicated rear shock work, including bleed machines and nitrogen charging for rear shocks. This advanced training program gets your technicians up to speed on a larger array of manufacturers with us as your guide along the way to conquer odd ball issues and light shim stack, damper, airspring, and valving tunes .